Embrace Fashion House is dedicated to protecting the privacy of our site visitors and customers. This privacy policy describes how your personal information is collected, used, and shared.

The way your personal information is used:

We use your data to increase your experience as we collect personal details, such as your name, date of birth, gender, address, e-mail address, social media handle, screen name and phone number. This helps us to:

a) Identify you when you visit our website or contact us.
b) Deliver your purchases to you.
c) Check your identity.
d) To send you service updates, which helps to keep you informed
of any changes in EMBRACE services.
e) To ensure you receive any discount or offers relevant to you at
the time.
f) To provide customer service and support.

 

Sharing your Information:
We do not sell any of your personal data to any third party – including your name, address, email address or credit card information. Although, we share your data with the following companies as an essential part of being able to provide our services to you:

– Companies that help to get your purchases to you; such as payment service providers, warehouses, order packers, and delivery companies.
– Professional service providers; such as marketing agencies, advertising partners and website hosts that are vital in running our business.
– Credit reference agencies, law enforcement, and fraud prevention agencies, so we can help tackle fraud.

 

About your rights:
-You have the right to be informed about how your personal information is used.
-You have the right to access the personal information we possess about you.
-You have the right to request the correction of inaccurate personal information, but you can do most corrections via ‘My Account’.
-You have the right to request that we delete your data, or stop processing it or collecting it, in some circumstances.
-You have the right to stop direct marketing messages, which you can do through ‘My Account’

If you want to exercise your rights, have a complaint, or just have questions, please contact us. As a starting point, we have 40 days in which to respond to you. Our contact details are at the end of this Policy.

 

Keeping Your Information:
We’ll hold on to your information for as long as you continue to be an EMBRACE customer and for as long as we are required to keep it to ensure we meet our legal requirements across the globe.

If you no longer wish to be a customer you can contact our Customer Care team and request that we close your account. However, we have a legal requirement to keep some of your personal data even after you have asked us to delete it. We will only keep what we absolutely need to, and only to make sure we can meet our legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions.

Policy Changes:
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Marketing messages:
If you have said we can, we’ll send you marketing messages to keep you aware of what we’re up to and to help you see and find our products and services.

Contact Us:
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@embracefashionhouse.com